implementation-lead Implementation Lead
Nov 19

Implementation Lead

by GemSeek


If you want to lead the implementations of a customer experience software tool by:

  • Understanding the client’s business, organizational structure and strategic goals;
  • Building and following up on project plans internally, while keeping the client fully informed;
  • Consult the pre-sales and sales team about existing cases and product capabilities;
  • Work with the customer, product manager and product owner to fit the customer needs in the existing company solutions;
  • Serving as the main point of contact following the implementation;
  • Negotiate with Product Manager the priorities of implementation backlog;

If you are ready to advise our clients on topics such as customer experience and market research;

If you don’t mind travelling abroad for client meetings;

You are ready to be part of the Product Development Team!


It would help a lot if you have:

  • Project management experience;
  • Experience in Software development and/or IT;
  • Technical acumen;
  • Effective communication skills;
  • Market research experience;
  • Fluent English;
  • Work independently – gather input about needs from stakeholders and set own direction accordingly;

Why choose us?

  • Flexible working hours
  • Organic organizational structure
  • Rewarding pay

We are a dynamic and vibrant team of multicultural individuals, who make the best use of their time by helping other business leaders analyze and impact their progression on a global level. In other words - Advisors for growth! Spanning from Amsterdam, through Sofia, to the Middle East, part of the Future Thinking Group GemSeek and CQuest have established their rightful place among the best and fastest-growing research, market intelligence, and analytics companies in the world. Our clientele is vast and consists mostly of the top businesses from the Fortune 500 multinational companies and leading consultancy firms in Western Europe


Job Application

If you would like to send us a message along with your CV, please use the space below:

Accepted Extension: pdf